Terms

Who can use PaddlePals

You must be 13 or older. If you are under the age of adulthood where you live, a parent or guardian should agree to these terms with you. You must be 18 or older to turn on Open to play.

Your account

• You sign in with your Apple account. Keep your phone and Apple account secure; what happens in your account is your responsibility.
• Use your real first name and last initial, so your pals know it's you.
• One account per person. Don't share it.
• You can delete your account at any time in the app, under Me.

Be a good pal

Don't:

• harass, threaten, bully or embarrass anyone;
• check in at a court you're not at, or say you're coming when you aren't;
• pretend to be someone else, or make an account for someone without their say-so;
• use PaddlePals to follow, watch or keep track of someone who doesn't want you to;
• add made-up or misleading courts;
• try to break, overload, copy or get around how PaddlePals works, or collect other people's information from it.

Helping a parent or friend set up their own account on their phone is fine.

Open to play

Open to play lets players who both turned it on see each other at a court. If you use it:

• only turn it on if you are 18 or older;
• only send Paddle Taps and pal requests to people you'd like to play with, and take "not now" for an answer;
• never use it to follow, watch, pester or keep track of anyone;
• meet people at the court, in public. Use your own judgment: we don't check who anyone is.

Block and report anyone who makes you uncomfortable. We may turn off Open to play for, or remove, anyone who breaks these rules.

What we may do

• Look into reports, and remove or limit an account that breaks these rules, with or without warning.
• Fix, rename or remove courts that look wrong.
• Change, pause or stop parts of PaddlePals. If we stop it entirely, we'll try to tell you first.

You can block and report anyone from their profile in the app.

Courts, weather and playing

• Court names, places and counts come from public map data (OpenStreetMap) and from other players. They may be wrong, out of date, or the court may be closed.
• Weather comes from the National Weather Service. It is a forecast and may be wrong. Check the sky before you go.
• PaddlePals shows only what people choose to share. It can't promise a court is open, a pal is still there, or someone will show up.
• Playing pickleball and getting to the court are at your own risk. Follow the rules of the place you play.

Provided as is

PaddlePals is provided "as is" and "as available". We don't promise it will always work, be error-free or be available. To the extent the law allows, we are not responsible for losses that come from using it, or from not being able to use it. Some places don't allow these limits, so they may not all apply to you. [Limitation of liability wording for a lawyer to complete.]

Price

PaddlePals is free for players. Nothing is sold or paid for inside the app.

Sponsored content and Deals

• Coach listings, event postings and sponsors are paid ads. Each is labeled "Sponsored" in the app. A sponsor does not mean we vouch for its products.
• Deals are deals set by each brand. PaddlePals may earn a commission when you buy. "Only for PaddlePals members" appears only when the brand has confirmed the deal is ours alone. Codes, prices and stock are the brand's; what you buy is between you and the brand.
• Links from the app open other companies' websites. Their own terms and privacy policies apply there.

Coach listings

These rules are for coaches who pay to list their lessons in PaddlePals.

• A coach listing is a paid ad. It is labeled "Sponsored" wherever it shows.
• PaddlePals does not employ or guarantee coaches. We don't check qualifications, insurance or background. A certification shows as the coach wrote it; it shows "Verified" only when we found it in the certifying group's public list. Players choose and deal with coaches themselves, and lessons, booking and payment for lessons are between the player and the coach.
• What you put in your listing must be true and yours to share. No misleading claims, no prices you won't honor, nothing that breaks the rules above.
• We read every listing before it shows. We may turn down, edit for length, pause or remove a listing that breaks these terms.
• We don't promise any number of views, messages or lessons.
• Payment is a monthly subscription through Stripe. We never see your card number. You can cancel any time by emailing us; your listing comes down and you are not charged again. [Refunds, including for a listing we turn down: to be decided.]

Event postings

These rules are for organizers who pay to post a tournament, clinic, open play or other event in PaddlePals.

• An event posting is a paid ad. It is labeled "Sponsored" wherever it shows.
• PaddlePals does not run, check, insure or guarantee events. Registration, payment for the event, refunds to players and everything that happens at the event are between the organizer and the players.
• What you put in your posting must be true and yours to share: real dates, a real place, a registration link to your own page, and a price you will honor.
• We read every posting before it shows. We may turn down, edit for length or remove a posting that breaks these terms.
• A posting shows until the day after the event ends. We don't promise any number of views or sign-ups.
• If your event is cancelled or changes, email us so we can take it down or correct it.
• Payment is a one-time charge for each event, through Stripe. We never see your card number. [Refunds, including for a posting we turn down or an event that is cancelled: to be decided.]

Court rental listings

These rules are for owners who pay to list a court for rent in PaddlePals.

• A court rental listing is a paid ad. It is labeled "Sponsored" wherever it shows.
• The fee is a flat monthly listing fee. PaddlePals takes no percentage of what players pay you, does not rent the court, take bookings or handle payment for it, and does not guarantee the court. The price, booking, payment, refunds to players and everything that happens at the court are between the owner and the players.
• What you put in your listing must be true and yours to share: a real place you may rent out, a price you will honor, and booking details that work.
• We read every listing before it goes live. We may turn down, edit for length, pause or remove a listing that breaks these terms.
• We don't promise any number of views, calls or bookings.
• Payment is a monthly subscription through Stripe. We never see your card number. You can cancel any time by emailing us; your listing comes down and you are not charged again. [Refunds, including for a listing we turn down: to be decided.]

Changes to these terms

We may update these terms. We'll change the date at the top, and tell you in the app if a change matters. If you keep using PaddlePals after a change, you accept the new terms.

The law that applies

These terms are governed by the laws of [state], United States. [Where disputes are heard: for a lawyer to complete.]

Contact

[legal name], [contact address]. Email support@getpaddlepals.com (not set up yet). This address is not working yet.